Projects
A selection of my social housing service design projects.
Local Government Reform proposal
Building a response repair service for Magna housing
Planned works journey for Magna Housing
Transformation day at Walsall Housing Group
Journey maps for the Disruptive Innovators Network
Design patterns for social housing
Speaking and writing
I regularly talk and write about service design in social housing. You can book me to speak at your event or work with me on a blog or article.
Nexer roundtable discussion on inclusive people-centred housing services
Gravitas recruitment webinar
Department for Business and Trade
Disrupter Innovators Network (DIN)
Crisis
What people say
“Dave is an all round excellent person to work with.”
— Seb Conti, Change Manager
“Professional, articulate and a true problem solver.”
— Ben Mitchell, Head of Homeownership
“Pivotal in bringing design thinking and service design into the organisation.”
— Shaheda Hussain, Head of Strategic Business Change
“Got the best out of us and put some flesh on the bones of our ideas.”
— Sarah Clarke, Director of Housing