Speaking and Advocacy – Raising the Profile of UCD in Housing

Helping the housing sector build confidence with user centred design

Alongside client work, I spend time helping the housing sector understand how user centred design can support better services. Many professionals want to improve things but feel unsure about the process or language.

I have spoken at events including the Housing Innovation Show, Disruptive Innovators Network, NUX, Gravitas, Housing Technology and Nexer Digital. I talk about real housing journeys, practical tools and what makes meaningful change.

These talks are honest, grounded and focused on helping others get started. I also host webinars and publish open content to support learning in the sector.

The aim is to make design thinking accessible and show how it supports real improvements for tenants and staff.